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FIND ANSWERS TO YOUR QUESTIONS

  • 1. Do you offer international shipping?
    Currently, we ship within the United States. However, we’re working on expanding our reach. Stay tuned for updates on international shipping!
  • 2. How long does shipping take?
    Orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days depending on your location. You will receive a tracking number once your order ships.
  • 3. Can I return or exchange an item?
    Yes! We accept returns or exchanges within 14 days of delivery on unused items in original packaging. Please visit our Returns & Exchanges page for more details or contact us directly.
  • 4. How can I track my order?
    Once your order ships, you'll receive an email with a tracking link. You can also log into your account to view your order history and tracking information.
  • 5. How can I contact customer service?
    You can reach us through the Contact Us page on our website or email us at lorena@ollysboutique.com or melissa@ollysboutique.com.
  • 6. Are your products available in stores?
    At the moment, OLLYS BOUTIQUE is an online-only store. We occasionally collaborate with select retailers and boutiques, stay tuned for announcements.
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